Frequently Asked Questions

PRODUCT QUESTIONS
How many pills per bottle?
What types of fish do you use?
Is it enteric coated?
How much Omega-3 does one pill have?
Is Omega-3 and Fish Oil the same thing?
Why do supplements have different levels of EPA and DHA?
Why is OmegaVia made with Ultra-concentrated fish oil?

SHIPPING & ORDERING QUESTIONS
What does shipping cost?
What is AutoShip
When will the order be shipped?
What are my shipping options?
Do you ship outside the United States?
Where does it ship from?
Which carrier do you use?
Will I get a tracking number?
Do you ship to PO boxes or Military APO/FPO addresses?
Will my order be taxed?

DOSAGE & STORAGE QUESTIONS
How many pills should I take?
When should I take OmegaVia?
Can I take more than one softgel at once?
If I miss a dose, can I double up the next day?
Do I have to take OmegaVia with meals?
Can I break open the capsule and consume the oil inside?
Is it possible to overdose on OmegaVia fish oil?
How should I store the product?
How long is the product good for?

QUALITY QUESTIONS
Is it made in China?
Is it IFOS tested and 5-star certified?
Is the product FDA certified?
Is OmegaVia mercury-free?
Is there cholesterol in OmegaVia?
How is the fish oil processed?
Where does the fish oil for OmegaVia come from?
Is OmegaVia environmentally sustainable?

MEDICATION, SIDE EFFECTS & ALLERGY QUESTIONS
Will Omega-3 interact with my prescription medications?
I take Lipitor. Do I still need a fish oil supplement?
Can I take fish oil with an anti-coagulant?
Is it OK to take Concerta (ADHD) with Omega-3?
Are there any OTC meds that I should NOT take with OmegaVia?
Is it OK to take beta-blockers with OmegaVia?
Is it OK to take Zoloft with OmegaVia?
Can fish oil supplements be taken with other supplements?
Do Omega-3 supplements have side effects?
I’m allergic to fish. Is it OK to take fish oil supplements?
I’m allergic to soy. Is it OK to take Omega-3 supplements?
I’m allergic to shellfish. Does OmegaVia contain any shellfish?
Is Omega-3 safe for everybody?
How much Omega-3 is safe to take in one day?
Can I overdose on Omega-3?

PRODUCT QUESTIONS

How many pills per bottle?

There are 60 capsules per bottle. –>Back to top

What types of fish do you use?

  • The fish used are Sardine, Anchovy, Menhaden, Pollock, and Mackerel.
  • Sardine, Anchovy and Mackerel  come from clean, cold Peruvian waters. Menhaden and Pollock comes from US.
  • The fisheries are sustainably managed and harvested. –>Back to top

Is it enteric coated?

Yes, OmegaVia is enteric-coated to reduce odor and aftertaste. –>Back to top

How much Omega-3 does one softgel pill have?

Each OmegaVia softgel has 1105 mg of Omega-3. Of that,

  • 780 mg is EPA Omega-3
  • 260 mg is DHA Omega-3
  • 10 mg DPA Omega-3
  • 55 mg is other essential Omega-3
  • Most retail fish oil supplements have about 300 mg Omega-3. –>Back to top

Is Omega-3 and Fish Oil the same thing?

  • Fish Oil contains Omega-3. Omega-3 is the most important nutrient found in fish oil.
  • Retail brand fish oils usually have 30% Omega-3. The other 70% are useless fat and oils.
  • Triple Strength fish oils typically contain 60-75% Omega-3.
  • Ultra-concentrated fish oils have 85% or more Omega-3.
  • On this website, “Omega-3” and “fish oil” are used interchangeably. –>Back to top

Why do supplements have different levels of EPA and DHA?

  • Fish oils naturally contain a mixture of EPA and DHA. Fish oils almost always have more EPA than DHA Omega-3.
  • When crude fish oil is first refined, it only has 25% to 30% Omega-3. The rest of the fish oil is a combination of saturated fats and oils. This is the “consumer” or “retail grade” oil that is sold in corner drug stores and many big retailers. In the trade, this oil is called “18-12” oil because it generally has 18% EPA Omega-3 and 12% DHA Omega-3
  • Recently, fish oil purified to 75% – 90% Omega-3 have become available. These oils are ultra-purified and have very little non-Omega-3 fats. –>Back to top

Why is OmegaVia made with this higher grade of ultra-purified fish oil?

Higher Omega-3 levels allows you to get a higher dose with fewer pills. This is the #1 reason why OmegaVia was founded. –>Back to top

SHIPPING & ORDERING QUESTIONS

What does shipping cost?

  • FREE SHIPPING for all USA orders
  • CANADA – please call customer service at 800-270-4010.
  • ALL OTHER COUNTRIES: $15 minimum for all other international orders (higher for large orders)
    • $20.00 flat shipping charge for up to 4 bottles.
    • We ship to 30 countries.
    • The list of countries will appear in the drop-down menu during the checkout process.
    • We strongly suggest that you not order more than 4 bottles at a time, as this may cause lengthy delays at Customs/border clearance. Back to top

What is AutoShip?

AutoShip is an automatic delivery plan. You don’t have to order the product online every time you run out.

You never pay for shipping and you pay much lower prices. You save time and money!

Learn more about AutoShip here!

7 out of 10 customers choose the AutoShip during check out.

How to Pick an AutoShip Plan

Your Daily Dosage Ideal AutoShip Plan
1 pill per day 1 bottle every 60 days
2 pills per day 2 bottles every 60 days
3 pills per day 3 bottles every 60 days (Most Popular Plan)
4 pills per day 4 bottles every 60 days

Learn more about AutoShip here!

—Back to top

When will the order be shipped?

Orders are typically shipped within 24 hours or the next business day after your place the order. Currently, however, we are experiencing warehouse processing delays of an additional 3-5 days due to COVID-related precautions.  –>Back to top

How long will it be before I receive my order?

For standard shipping, you should receive your order within 4-5 business days. However, we are experiencing COVID-related carrier transit delays. USPS shipments are taking up to a week to be delivered. Please allow additional time (up to 3 weeks) for shipments to international addresses. –>Back to top

What are my shipping options?

Shipments to US customers will arrive by US Postal Service First or Priority Class. International orders may vary. –>Back to top

Where does it ship from?

Most orders ship from our Michigan office. Some ship from our California warehouse. –>Back to top

Which carriers do you use?

Most orders ship via US Postal Service First Class or Priority. Large orders may ship via Fedex or UPS. –>Back to top

Will I get a tracking number?

Yes, all online orders will be sent an email with a tracking number as soon as your order has shipped. –>Back to top

Do you ship outside the United States?

Yes, we ship to Canada and select countries in Europe, Latin America, Middle East and Asia. Please allow additional time for shipments. Please note that international shipments may be inspected and/or opened by customs. Customs duties/taxes/VAT/handling fee may be assessed depending on the value of the order.  These charges are separate from the shipping costs. –>Back to top

Do you ship to PO boxes or Military APO/FPO addresses?

Yes, we ship to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses. –>Back to top

Will my order be taxed?

Shipments to California residents will be taxed at 9.5%. Others pay no tax.–>Back to top

DOSAGE & STORAGE QUESTIONS

How many pills should I take?

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.Research suggests that improving omega-3 fat intake from a concentrated source may help support a healthy mood. Some, but not all studies, indicate that 2,000 mg of omega-3 fats daily may offer benefit. Clinical research suggests the omega-3 dosage needed to help maintain healthy triglycerides is 2000-3000 mg per day when used as part of healthy diet and exercise regimen. Research suggests that omega-3 supplements with a higher concentration of EPA may offer distinct support for mood health.

 

When should I take OmegaVia?

  • OmegaVia is best taken with or just before a meal.
  • The Omega-3 in fish oil may be better absorbed if you take the pills with a meal that contains some healthy fats. –>Back to top

Can I take more than one softgel at once?

  • Yes. You may take 2 to 3 softgels at once. However, if you have not taken Omega-3 before, it is best to start with one softgel at a time to see how your body reacts.
  • If you are taking any prescription medications, especially blood-thinning medication, talk to your doctor before using OmegaVia. –>Back to top

If I miss a dose, can I double up the next day?

Yes, you may but it is not necessary. You may take up to 3 softgels a day if they are spread out through out the day. Do not take more than 3 softgels a day without talking to your doctor, pharmacist or nutritionist. –>Back to top

Do I have to take OmegaVia with meals?

No, it is not necessary to take OmegaVia with meals, but taking it with meals may increase absorption and benefits. –>Back to top

Can I break open the capsule and consume the oil inside?

You should avoid doing this. Here is why:

  • The oil used in OmegaVia is extremely concentrated and is not formulated to be taken as a liquid. It may taste unpleasant compared to low-potency, flavored liquid fish oils.
  • The oil is very sensitive to air exposure. It will begin going rancid when exposed to oxygen. This is why it is delivered in capsules in an air-tight, opaque container.
  • The oil inside the capsule will almost certainly squirt out in the process and begin to smell bad over time, as the oil droplets go rancid. –>Back to top

Is it possible to overdose on OmegaVia fish oil?

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

How should I store the product?

  • Store at room temperature in a cool, dry place.
  • Refrigeration is not necessary.
  • But, if you are going to keep the product for more than a few months, it should be refrigerated or frozen. –>Back to top

How long is the product good for?

  • Check the side of the package for expiration date. The shelf-life is typically 3 years from date of manufacture.
  • OmegaVia contains anti-oxidants that increases the life of the product.
  • If you freeze OmegaVia, you may be able to extend the shelf life. –>Back to top

QUALITY QUESTIONS

Is it made in China?

  • No. No part of the product is made in China.
  • Softgel encapsulation and packaging is in California (USA) under stringent FDA approved conditions. –>Back to top

Is it IFOS tested and 5-star certified?

  • Yes, OmegaVia is tested at IFOS. All data, including Omega-3 and mercury content are tested three times after the oil has been put into the capsule.
  • First test is in our internal lab. Second test is at an FDA-approved third-party lab. Third test is at IFOS.
  • We also test for purity and cleanliness before the oil is encapsulated.

IFOS test results are here. –>Back to top

Is the product FDA certified?

  • FDA does not certify supplements because supplements provide nutrients that are already present in our foods.
  • FDA has inspected the facility and equipment used to make OmegaVia.
  • OmegaVia is manufactured and packaged in a facility that has the following quality certifications:
    • FDA-certified for Good Manufacturing Practices (cGMP).
    • NSF-certified and registered for Good Manufacturing Practices.
    • Organic-certified by NAI. –>Back to top

Is OmegaVia mercury-free?

  • A purification process called molecular distillation followed by Heat-free Supercritical CO2 Extraction (SCE) Technology is used to remove mercury and other contaminants.
  • Also, the form of mercury found in seafood (methyl mercury) is soluble only in water and not oil. So, if mercury is present in fish, most of it is partitioned into the flesh/meat or fish meal, and not the oil.
  • OmegaVia is certified by a neutral third party testing lab to fully disclose mercury levels. –>Back to top

Is there cholesterol in OmegaVia?

  • Oil used in OmegaVia is so highly purified, virtually all traces of cholesterol are removed.
  • Less purified forms of fish oil, such as “retail grade” may contain more cholesterol. –>Back to top

How is the fish oil processed?

  • The fish oil used to make OmegaVia goes through a flash molecular distillation, followed by heat-free CO2 Supercritical Extraction and finally heat-free CO2 Chromatography.
  • These steps are patented because of the unique methods developed to produce the purest fish oil.
  • The most important step is the CO2 chromatography – this step is where the already pure fish oil is transformed into Ultra-concentrated Omega-3 and also where most of the impurities and contaminants are removed. –>Back to top

Where does the fish oil for OmegaVia come from?

  • The fish used in OmegaVia are harvested off the coast of Peru and United States.
  • The oil is then processed using a patented cold-process technology that preserves the Omega-3. –>Back to top

Is OmegaVia environmentally sustainable?

  • The fish used are harvested ONLY during a few weeks of the year, allowing the fish population to recover.
  • The oil used in OmegaVia come from fully-regulated, sustainable fishery.
  • This short fishing period is established by scientists, not fishing companies.
  • All fishing boats are monitored with GPS units to make sure that they only fish in clean, regulated fishing areas. –>Back to top

MEDICATION, SIDE EFFECTS & ALLERGY QUESTION

Will Omega-3 interact with my prescription medications?

  • In general, Omega-3 does not interfere with medications. Please talk to your doctor if you are already taking a medication.
  • If you have a medical condition or are taking prescription medication, you should talk to your doctor about taking Omega-3 supplements.
  • Omega-3 are “good fats” that everyone needs. They are found in seafood, nuts and seed and is a natural part of a healthy diet.*
  • If you are using blood thinners like Coumadin®, taking high doses of aspirin, or anticipating surgery, talk to your doctor before taking Omega-3.
  • Talk to your doctor about taking Omega-3 if you have a blood clotting disorder.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

I take Lipitor®. Do I still need a fish oil supplement?

  • Always check with your doctor before changing your prescription drug routine.
  • Fish oil and Omega-3 fats do not reduce cholesterol like Lipitor or statin drugs.*
  • While Omega-3 from fish oil may support heart health, joint health, brain health, skin health, and mood health, Omega-3 is not an alternative for statin drugs.*
  • While Omega-3s do not generally interfere with most medications, please talk to your doctor if you are already taking Lipitor or statin drugs*.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

Can I take fish oil supplements while on an anti-coagulant?

  • If you are taking a blood thinner or anti-coagulant like Coumadin®, please talk to your doctor before taking fish oil supplements.
  • Some studies have shown that taking very high levels of Omega-3 (levels higher than those recommended on the label) can slightly increase bleeding times, although typically not to an unsafe level.*
  • Please talk to your doctor and monitor your clotting times if you are taking both an anti-coagulant and a fish oil supplement.*

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

Is it OK to take Concerta® for ADHD with fish oil?

  • Omega-3 dietary supplements, such as fish oil, have the potential to interact with medications.
  • While Omega-3s do not generally interfere with most medications, please talk to your doctor if you are already taking medication for ADHD*

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

Are there any OTC meds that I should NOT take with OmegaVia?

  • Omega-3 dietary supplements, such as fish oil, have the potential to interact with medications.
  • Do not combine the weight loss product Alli® with Omega-3 supplements. The active ingredients in Alli® can bind with the Omega-3 and flush it out of the body, wasting the benefit of both products.
  • Omega-3 supplements should be taken 6 hours before or after taking Alli®.*

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

Is is OK to take beta-blockers with OmegaVia?

  • Omega-3 dietary supplements, such as fish oil, have the potential to interact with medications.
  • Always talk to your doctor if you are already taking a prescription medication. –>Back to top

Can I take Zoloft with OmegaVia?

  • Omega-3 dietary supplements, such as fish oil, have the potential to interact with medications.
  • Always talk to your doctor if you are already taking a prescription medication. –>Back to top

Can fish oil supplements be taken with other supplements?

Yes, fish oil may be taken with other supplements. Fish oil is well tolerated and Omega-3 are “good fats” that everyone needs and which should be a natural part of a healthy diet.* Individual tolerance may vary.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

Do Omega-3 supplements have side effects?

  • In general, negative side effects are rare, temporary and restricted to digestive discomfort.*
  • Some people notice burping, but that typically goes away with daily use or if the softgels are taken before a meal. Individual tolerance may vary.
  • If you take more than recommended levels, you may experience a slight blood-thinning effect. Please talk to your doctor if you are already on blood-thinning medication.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

I’m allergic to fish. Is it OK to take fish oil supplements?

  • If you are allergic to fish, do not take fish oil supplements.
  • Generally, when people are allergic to fish, they are reacting to the protein in fish muscle. Omega-3 is a type of fat and is not a protein. Individual tolerance may vary.
  • If you wish to be extra cautious, it is best to take plant-derived Omega-3 like Algae or Echium oil. Flaxseed oil is common but your body uses only 5% to 10% of the Omega-3 from flax. So you would have to take about ten flaxseed pills to equal one fish oil pill.*
  • If you still prefer the ease of fish oil supplements, talk to your doctor about possible allergic reactions.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

I am allergic to soy. Is it OK to take OmegaVia?

  • OmegaVia does not contain soy protein. However, the Vitamin E (tocopherol) used to preserve the freshness of the oil may be sourced from soy. –>Back to top

I am allergic to shellfish. Does OmegaVia contain any shellfish?

No. OmegaVia does not contain any shellfish. –>Back to top

Is Omega-3 safe for everybody?

  • The Food and Drug Administration considers Omega-3 to be safe. The FDA lists Omega-3 supplements under a class of products titled ‘GRAS’ or Generally Recognized as Safe.
  • If taken at the recommended doses, Omega-3 supplements are safe. Individual tolerance may vary.*
  • Omega-3 are “good” fats. All human beings and animals require Omega-3 to function normally.
  • Omega-3 dietary supplements, such as fish oil, have the potential to interact with medications.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

How much Omega-3 is safe to take in one day?

  • In clinical studies, when subjects were given 6 grams (or the same as 5 to 6 OmegaVia softgels) of Omega-3 per day, they had no negative side effects. Individual tolerance may vary.*
  • Most people don’t need to take more than the levels recommended on the label. Please consult with your doctor if you feel the need to take more than 3000 mg of Omega-3 daily. *
  • If you are on blood-thinning medication, please talk to your doctor before you begin taking Omega-3 supplements.
  • Omega-3 dietary supplements, such as fish oil, have the potential to interact with medications.*

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

–>Back to top

Can I overdose on Omega-3?

  • It is difficult to overdose with Omega-3 supplements. Doses higher than recommended on the label may cause temporary digestive distress. Individual tolerance may vary.*
  • Temporary stomach discomfort is the most commonly reported side effect at high doses.
  • As always, talk to your doctor if you are using blood-thinning medications or are about to have surgery. –>Back to top


Coumadin® is a registered trademark of Bristol-Myers Squibb Company
Lipitor® is a registered trademark of Pfrizer Inc.
Concerta® is a registered trademark of ALZA Corporation
Alli® is a registered trademark of GlaxoSmithKline
Zoloft® is a registered trademark of Pfizer Inc.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.